Privacy Policy
Welcome to UAE Support. We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website [uaesupport.ae] (the "Site"), in accordance with applicable laws of the United Arab Emirates (UAE), including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

1. Information We Collect
We may collect the following types of information:
a. Personal Information:
  • Full name
  • Email address
  • Phone number
  • Company name
  • Any other information you provide through forms on the Site

b. Technical Data:
  • IP address
  • Browser type and version
  • Time zone setting and location
  • Operating system and platform
  • Usage data (pages visited, time spent, etc.)

2. How We Use Your Information
We use your information to:
  • Respond to inquiries and provide customer support
  • Improve our services and website functionality
  • Send updates or newsletters (if subscribed)
  • Comply with legal obligations under UAE law

3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
  • Trusted service providers who assist us in operating the Site (under confidentiality agreements)
  • Governmental or regulatory authorities if required by UAE law
  • Legal advisors in case of dispute or enforcement

4. Data Storage and Protection
We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, disclosure, alteration, or destruction. Your data is stored securely and retained only for as long as necessary for the purposes outlined in this policy.

5. Your Rights
Under UAE data protection regulations, you have the right to:
  • Access your personal data
  • Correct or update your information
  • Withdraw consent for processing (where applicable)
  • Request deletion of your data (subject to legal or operational requirements)

6. Cookies
Our Site uses cookies to enhance user experience. You can choose to disable cookies through your browser settings. Note that some features of the Site may not function properly if cookies are disabled.

7. Links to Third-Party Sites
Our Site may contain links to external websites. We are not responsible for the privacy practices or the content of these third-party sites.

8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Effective Date". We encourage you to review this page regularly.
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